One champion for your business

On Saturday, Steve Rubel interviewed Jeff Jarvis’ about his new book, What Would Google Do? In the book, Jarvis breaks down Google’s practices into 12 distinct rules and then applies them to aging industries like media and advertising. Denuo/Publicis’s Rishad Tobaccowala points out how Google served an entirely new population of advertisers who didn’t have agencies and that enabled it to set new rules. Google sells performance instead of scarcity (a lesson the rest of media must learn in this post-scarcity economy). Because it rewards relevance, it encourages better, more effective advertising.

One number in your life

I picked up today’s newspaper and there’s Google again with its mega plans to unify the masses. Launched on March 5th, Google Voice is all set to revolutionize telephones.It unifies your phone numbers, transcribes your voice mail, blocks telemarketers and elevates text messages to first-class communication citizens. And that’s just the warm-up. Google Voice began life in 2005 as something called GrandCentral. It was, in its own way, revolutionary. More on it here.

One fellow to help you out on the web

If search wiki wasn’t enough, Google now has made available the “preferred site” option to all its users. The service allows users to overweight certain web sites in the search engine result pages. Once you sign up, Google recommends pages from your history that you tend to visit when searching. You have the option to make these sites (or any other) a preferred destination.

Without even getting into the whole business/ SEO/ SEM discussion, I can only hope that you can turn it off – Half the fun about search is the fact that you can find the “unexpected” and stuff you haven’t seen before. I mean what is “search”, if you know what you’re gonna get?

One person who knows you better than you yourself!

So you worried just about how your search data was painting a DNA of who you are? Google  released 11 software applications for mobile phones that spell a fundamental change in our lives. Among the applications were functions such as text messaging, web browsing, a diary, Orkut - the company’s social networking offering – and Latitude, a GPS-based service that tracks you wherever you go. Innocent enough, perhaps. But combined they would allow Google to know what you are doing all of the time. A truly Orwellian development that has been described by privacy campaigners as “a catastrophic corruption of consent”.

Far-fetched? Not at all. The mobile phone industry has for years seen the potential for a rich market to develop in location-based services if only it could get its customers to agree. Google, on the other hand, has decided to take advantage of that market and it has sought to do so by appearing to be helpful. The rationale is simple – offer a service for free and the customer will not notice that they have given a company the right to know where they are at any time.

So now – considering the above, what do you think?

1. Google is well on its way to create the “Empire“
2. Google is doing what all enterprises should do – consistently better their offering
3. Google is retrograding the whole “Internet” story it fed on by killing basics like “free spirit”, “openness”, “surprises”, “sense of wonder” et al

Book a ticket.

Hit Print

Say Hi!

Nice!

After going the digital way with on-board GPS, the DIMTS fellows have now gone a step further by creating an Online Bus Information System that will help Delhi citizens plan their bus journeys, effectively cutting the wait-time at bus-stops to a minimal.

Citizens can now track buses on Delhi roads in real time though DIMTS’ “Online Bus Information System”. Both AC and Non-AC buses plying on selected BRT routes and all the AC buses on different routes in Delhi can be tracked using this system. Rest assured, it won’t be long before the system is extended to ALL the routes & buses!

Click here to View the Estimated Time of Arrival of Buses on the Bus Stops

Click here to View Route-wise Expected Time of Arrival of Buses on Delhi Map (Google Map Integration!)

Click here to View the location of Buses on GIS Map of Delhi (Roll-over mouse on each stop. Green pointers are buses (incl registration numbers for ID)

This is awesome stuff..and an example for others!

More info can be found on the DIMTS website!

While the terror attacks received worldwide media coverage, it was no less covered extensively by citizen journalists and common people who used a host of digital mediums to add to the story. Internet, and new media tools, came on the forefront as reliable tools to track the terror drama.

A wikipedia page was constantly updated by vigilant users, providing a single point of reference.

Many twitter feeds contributed to real-time reporting & status update, which were utilzed heavily by the administration, media as well as citizens to get regular updates as well as channelize real-time help.

Twitter feed for Mumbai

Twitter-fed list of useful local numbers

Post the attacks, these feeds have become the buzz-ground for discussions, opinions and to plan next steps to solve the problem at its roots.

A google maps page also became a ready reference guide, especially for people outside India to get a real-life perspective of where and how things were happening.

Vinu’s photostream was picked up by Fox News & CNN as well as multiple channels to provide real-time updates on all that was happening.

Over 2000 videos have flooded youtube post the attacks.

The MumbaiHelp blog has updated lists of all relevant helpline numbers as well.

1. Read international reviews & opinions, a lot of which may not be applicable to India

2. Tread the dusty Nehru Place (New Delhi) or equivalent lanes in the city and dodge the dodgy hardware shops and hope to get a good deal

Both are impractical and unfriendly options, and more often than not, the only savior is the IT department admin at your place of work or Word-of-Mouth via friends. The only problem is that these routes can only yield limited info and hence, limited results.

Thankfully, India now has its own laptop review site – with Indian content, products that are available in India, best laptop deals and more.

http://laptopcommunity.com/ is a community review site designed purely for Indian audiences and their needs. Still in its infancy, and hence beta (!), the site already has 100s of laptop models reviewed including the latest hp laptop, Dell, Apple & Acers of the world..and a list of models rated prominently basis their popularity with users. There is also an integrated discussion board (PhPBB based forum), product videos, Q&A, latest India-specific news & new launch info and some well written & regularly updated articles relevant to the site’s content.

Users who consider themselves laptop experts can join the community as experts to guide others. I am joining for sure…think I have had enough of providing gyaan to all & sundry, and it wont hurt to spread my wings a bit! Brands can look at the site as a niche opportunity to advertise their products to a bang-on TG…makes sense.

Try it out..and do leave a comment here about how you find the experience!

Digital or Die

By Rebecca Lieb, The ClickZ Network, Sep 26, 2008

One of the most crammed, standing-room-only sessions at MIXX this week featured the media directors of top agencies, including Digitas, Mediaedge:cia, Neo@Ogilvy, and MindShare. As they talked targeting and how they were spending millions of media dollars for their respective rosters of blue-chip clients, online media trainer extraordinaire Leslie Laredo leaned over to whisper in my ear, “Not a single person on this panel is over 30.”

Whether her observation is literally true is moot. The point is these senior agency executives are young, much younger than their typical counterparts on the traditional media side of the table.

Why? Are old dogs so adverse to learning new tricks? Because certainly at MIXX, as well as at OMMA last week, bemoaning the digital talent gap was a cry that emerged early and often.

It’s not just old-timers on the traditional agency side of the equation who are stubbornly resisting the shift to digital. It’s an issue across the media landscape. Their reluctance was perhaps somewhat understandable in the go-go ’90s and in the sober, austere, bleak era around 2002.

But now?

Still, I’m seeing traditional publishers cut back on digital endeavors (and digital staff) in a desperate and futile effort to sustain their flagging, dead-tree legacy brands. I’m seeing digital executives going to senior management with requests for back-end tools, such as content management systems and social media software, only to learn their corporate overlords have no idea what all that stuff is, much less what it’s actually used for or how it can benefit the business.

And I’m seeing some of those print publications flatline. Friends who have been print journalists for decades are panicking in the face of cutbacks, early retirement, consolidation, and plain old extinction.

But they’re not learning digital skills. A critic friend stays up nights over the fact his paper is due to shutter at month’s end. When I inquired about his online skills, he replied that even the most fundamental elements of a story, such as hyperlinks, were determined and executed by the online editor. He doesn’t know how to do any of that stuff.

An entrepreneur behind an online publishing startup, meanwhile, recently posed a hypothetical question: “If you could hire a top journalist with 20 years’ traditional experience or someone fresh out of J-school who knew the Web cold, which person would you hire?”

No contest. Hands down, I’d make the kid an offer.

New media is becoming old hat. It’s a fact of life. OMMA and MIXX were packed, refreshingly, with new faces. I’m speaking next week at MIMA in Minneapolis, another sold-out interactive marketing event. Newfound interest in and support for digital advertising is heartening, yet there’s still an astonishing degree of pushback across the media industries.

Across all industries and sectors, in fact. Veteran Web consultant and publisher Larry Chase related a story this week about rescuing a neighbor’s virus-infected hard drive (they’d let their virus protection software subscription expire). The relieved and chastised owner piped up that while they didn’t know much about virus protection, they had just learned how to create an e-mail attachment.

Clinging to Luddism and deliberate blindness in the face of the digital revolution (no understatement there!) may have been cute 10 years ago. Today, it’s inexcusable.

Those glib and somewhat arrogant aphorisms, such as “everything that can be digital will be,” have come to pass. In a climate buffeted by a tumultuous economy and tenuous job security, the advertising and media industries really have reached the point of go-digital-or-die.

The question, of course, is how do you change attitudes? How can media professionals be made to understand and convinced to embrace digital media and Web literacy, e-mail accounts, and the occasional Amazon order? It’s disheartening to watch friends and colleagues lose jobs — as well as their future prospects — before they wake up to this no-longer-new reality.

So what’s the answer? Some sort of digital Peace Corps? Community college courses? Should companies undertake in-house training initiatives?

What are you doing? Because friends can no longer allow friends to remain digitally illiterate. Or is the media and advertising landscape going to have to undergo a Wall Street meltdown before people start to change?

We live in electrifying digital times. Events can be converged 360 degrees to involve the whole humanity simultaneously.  Add to that the fact that the internet is a great place to be an armchair activist. One can debate and interact about many issues with like minded people from around the world. With the world going digital and converging on the internet, it’s an exciting thing to take a stance and get involved.

Take the case of Pangea Day, a unique global event concept which aimed to bring the world together through film. It started at 18:00 GMT on May 10, 2008 in Cairo, Kigali, London, Los Angeles, Mumbai, and Rio de Janeiro were linked for a live program of powerful films, live music, and visionary speakers. The entire program was broadcast – in seven languages – to millions of people worldwide through the internet, television, and mobile phones. Other than that there were happenings at movie theatres, parks, and other shared venues before the run up to the broadcasts.

The 24 short films were featured were selected from an international competition that generated more than 2,500 submissions from over one hundred countries. The films were chosen based on their ability to inspire, transform, and allow us see the world through another person’s eyes. They taked about issues from human rights to climate change.  Details on the Pangea Day films can be viewed here.

The program also included a number of exceptional speakers and musical performers: Queen Noor of Jordan, CNN’s Christiane Amanpour, musician/activist Bob Geldof, and Iranian rock phenomena Hypernova. The event was widely publicized through social media sites like facebook, Youtube, MySpace.   

Today a wide array of such events can be conducted online. The best part about them is that they are interactive and global in nature. Pod casts, Webcasts and Online chats can be achieved quite simply and publicized through web. Issue based events gather a lot of buzz as internet can be an effective media for research and debate. Considering internet is the future, it definitely seems an ‘eventful’ one.

More Smelladvertising:

VIA (the washing powder) ran a poster campaign in Stockholm and Malmö which..er..actually smells!

Push the little spout at the bottom of the poster and you’ll sniff a sample on how the washing powder smells. Or how clean clothes smell after being washed with Via.

HOT!

So, smell some fried chicken, and if it gets too much, there is always the refreshing detergent smell to wash it off! Anyone for coffee beans?

More examples? Look at how newspapers are using smelladvertising to regain lost commercial revenues…here

Check out www.connectedindians.com!

The Connected Indians movement aims to be the catalyst for delivering the power of the Internet into the hands of a billion Indians. Intel states that its success will hinge on spirited public and private participation.

Over the next few months, Intel will mobilize people, resources & infrastructure to facilitate Internet adoption across India.

Over time, this collaboration will help build partnerships between people, Industries and stakeholders via a complete and connected ecosystem to accelerate the growth of Internet and its benefits to the society.

The Connected Indian web site is an innovation in itself wherein users can click on an interactive map to locate their co-ordinates, and then post their voice for an Internet-enabled India. Not only that, they can utilize the in-built feature to invite more of their friends and peers from their web contact lists to add in more numbers.

There is also an India Speaks section that highlights different areas where Internet is making a huge difference in the way people, processes, industries & services in India are progressing with the power of the Internet.

Intel is following up this movement on-ground with specially-designed “Net Yatras” wherein it will showcase Internet’s benefits to Indians using interactive tools & techniques.

This is one movement that has been designed with a specific cause in mind and Intel promises that for every 10,000 Connected Indians who register, the movement will donate a PC to selected government schools in rural areas.

Now that’s what we call a spirited initiative!

Know more about the movement here.

Join the movement here.

Join the Connected Indians Orkut Community here.

Intel’s partners in this venture include google, HCL, Zenith, Edurite, MAIT, BSNL, Reliance Communications, Tata Indicom, Acer, Intex, Novatium, Wipro, Asus, CII, e-zone, lenovo, NIIT, Tata Communications, Croma, NASSCOM etc.

It will be interesting to see the kind of products & services Intel will introduce to take this step further & forward. Here’s wishing Intel all the best for the initiative & hoping that more & more brands take such steps towards better propagation and acceptance of technology!