Masala Digital

Marketing Masala for the Digital Age

Mumbai Terror and the role of new media

Mumbai suffered one of its worst terror nightmares these last 3 days when armed terrorists took over strategic spots in Mumbai, leading to a bloodshed yet unparalleled in its gruesomeness.

While the terror attacks received worldwide media coverage, it was no less covered extensively by citizen journalists and common people who used a host of digital mediums to add to the story. Internet, and new media tools, came on the forefront as reliable tools to track the terror drama.

wiki_mumbaiA wikipedia page was constantly updated by vigilant users, providing a single point of reference.

Many twitter feeds contributed to real-time reporting & status update, which were utilzed heavily by the administration, media as well as citizens to get regular updates as well as channelize real-time help.

image

Twitter feed for Mumbai

Twitter-fed list of useful local numbers

Post the attacks, these feeds have become the buzz-ground for discussions, opinions and to plan next steps to solve the problem at its roots.

image A google maps page also became a ready reference guide, especially for people outside India to get a real-life perspective of where and how things were happening.

image Vinu’s photostream was picked up by Fox News & CNN as well as multiple channels to provide real-time updates on all that was happening.

image Over 2000 videos have flooded youtube post the attacks.

image The MumbaiHelp blog has updated lists of all relevant helpline numbers as well.

30% of Leisure time being spent Online: TNS

via audiencematters

A TNS global survey entitled Digital
World, Digital Life, probing online behaviours and perspectives shows
that, on average, people across the 16 countries surveyed are spending
close to a third (30%) of their leisure time online.

It appears we like our 30% digital time regardless of how much free
time we have.

Digital World, Digital Life found that respondents with
up to 2 hours leisure time each week day, spent the same proportion of
their leisure time online as respondents who had between 7 and 8 hours
of leisure time on a week day.  This means there is no direct link
between the amount of leisure time we have and how much of it we spend
online.

What are the top 5 activities that people undertake while online?
TNS asked people to identify a range of activities in the month before
they took the survey.

A total of 81% had used a search engine to find
information; 76% had looked up the news; 74% had used online banking;
65% had looked up the weather; and 63% had researched a product or
service before buying it. These activities are all inherently very
practical.

The highest ranking classic leisure activity – “watching a
video clip” – only came in at number 8, with half (51%) saying they had
done this in the past month. Another leisure activity – “listening to
an audio clip” – came in at number 10 (44%).

Arno Hummerston, Managing Director, TNS Global Interactive, said:
“If our leisure time is so precious, then why do we on average spend
almost a third of it using the internet? We believe it is because we
are making more efficient use of our valuable time, specifically by
using the internet – thereby allowing us to fit more into our lives.
Being online helps people fulfil certain tasks and activities quickly
and efficiently. By spending productive time online, we are actually
making more time for leisure. With more social and entertainment
activities available online, it is also easy to understand why our
lives are becoming more digital.”

Who and where are the most avid onliners in the world? Younger
people under 25, as might be expected, are seriously engaged with
online life. The under 25s surveyed in the report say they spend well
over a third (36%) of their time online. On average, Chinese
respondents under 25 spend half (50%) of their leisure time online.

If the world is to take its lead from Japan and Korea – countries
that are seen as being innovative and pioneering in the online world –
then we can expect to spend even more time online. In those countries,
respondents say they currently spend on average around two-fifths of
their leisure time online.

There are particular groups of people that are more avid users of
the internet than others. For example, across the 16 countries
surveyed:

students spend 39% of their time online.

US Housewives spend 38% of
their leisure time online while in the UK, this was even more pronounced
with almost half (47%) of housewives spending their leisure
time online.This might be explained by the rapid expansion of online
food shopping, particularly in the UK where online shopping expenditure
in general now tops £1 billion per month (Source: Mintel 2008).

The Digital World, Digital Life survey also underlined that mobile
handsets are frequently used to connect to the internet.

Worldwide, 1
in 10 respondents surveyed say they connect to the internet once a day
via mobile handsets. But Asia’s adoption trends imply significant
growth prospects. Among the Japanese and Chinese respondents to the
survey, for example, over a quarter of people access the internet over
mobile connections at this once-a-day frequency.

Search goes 2.0: All-new google search

 

Courtesy: googlesystem blog

Google’s new experiment that lets you reorder and annotate search results is now live. Google SearchWiki should be available automatically if you are logged in to a Google account and it can be recognized by the visual clutter added to the search results.

Next to each result, you should see three new options: a way to promote a web page at the top of the results, an option to remove results from the page (they’re still visible at the bottom of the page) and a feature that lets you share public comments about a result. After promoting a result, Google shows some unnecessary information about the other people who promoted the result.

It’s important to remember that all the changes are saved to your Google account and they won’t affect the search results for everyone, at least not directly. If you want to see an aggregation of all promotions, demotions and comments, go to the bottom of the page and click on "See all notes for this SearchWiki". This is the real wiki built by Google and it’s easy to access by adding &swm=2 to the URL of a search results page: http://www.google.com/search?hl=en&q=google&swm=2.

Comments are not very useful, although you could find insights for some obscure queries. The absolute number of people who promoted a search result is not very useful either, especially when you’ll see big numbers like 314,159,265.

SearchWiki’s main idea is to give users the opportunity to manually customize the search results and make them more predictable. Since many people repeat common searches like [mail], [weather], [news] and Google’s results are constantly changing, it’s nice to pick your favorite results and display them at the top. If you can’t find a site you like, click on "Add a result" and manually add a page in the list of top results.

Good things about SearchWiki:

- you can now adjust Google’s results for your typical queries and save time when repeating the searches

- use Google instead of bookmarking web pages

- for unfamiliar queries, check the wiki to find a different ranking and potentially useful comments. Try to avoid the wiki for queries that are likely to be spammed.

Bad things about SearchWiki:

- visual clutter. The only way to remove the additional icons displayed next to each search result is to log out.

- your changes are available only when you repeat the query and, in some cases, for similar queries (e.g.: [google.com] in addition to [google]). That means you can’t remove a web page or a domain from all search results

- comments are public and there’s no option to write private notes (Google removed the option to annotate results in Google Notebook)

- an obvious feature would be to get a permalink for your edited results, but Google doesn’t offer this yet

- there’s no option to toggle between your edited results and the standard results (you’ll have to log out)

- it’s difficult to reorder results, since the only action allowed is to place a web page at the top, after all the other promoted pages. If you promote the page again, it will become the first result.

Google has always used people’s clicks to improve the quality of search results, so the new options could influence the ranking algorithms in different ways. "At this time we aren’t using SearchWiki to influence ranking but it is easy to see how that could happen in the future," said Marissa Mayer. "Search is adapting to the Internet as it becomes a more participatory medium. Now you have people telling us specific things about how they’d like to see their search results. You could imagine if we do see a particular site (about which) people have a unanimous opinion, that might trigger external things. Like maybe we should check out our spam control," suggested Cedric Dupont, product manager for SearchWiki and Google Knol.

Gharkamai: Yet another Indian dot-com startup!

All boys & men working from home rejoice…and welcome aboard Gharkamai!

Gharkamai Logo

Started by a couple of Delhi dotcommers, Gharkamai is in beta as we speak, and aims at connecting businesses with business professionals as per need.

So if you are looking at home-based work, have an unexplored expertise, need extra income, then log on & create a profile. Similarly, if you need freelancers and project-centric professionals, it makes sense to look some people up over here.

2 reasons why the resource pool should be good here:

1. Home-based workers strive to deliver better, as a sense of entrepreneurship comes in, leading to better results

2. In these recession-led times, pink slipped folks can find solace here!

The only glitch – registration process is a bit long, and you need to submit a CV…painful. Hope the owners do something about that!

Check it out & do post a comment upon your experience…

Smells like lunch!

Check out this KFC Press Release about a really innovative marketing campaign!

In a marketing first, KFC is highlighting the launch of its $2.99 Deals by placing the mouth-watering aroma of Kentucky Fried Chicken in the halls and offices of corporate America.

Forget television integrations or corporate naming rights, Kentucky Fried Chicken’s first-ever “scent-focused” pilot program teamed KFC with corporate mail rooms nationwide. Along with carrying inter-office mail, overnight packages and bills, mail carts in Washington, D.C., Chicago and Dallas delivered the aroma of freshly prepared Kentucky Fried Chicken during pre-lunch mail drops.

Through the pilot program, KFC worked with an online company, a business-to-business consulting firm and a non-profit, to include a $2.99 Deal – a plated meal including KFC’s world famous chicken, a side item and a biscuit – on the actual mail carts that pass the offices of hungry workers.

“There is truly no better brand ambassador worldwide than the signature aroma of freshly prepared Kentucky Fried Chicken,” said James O’Reilly, chief marketing officer for KFC. “And we couldn’t think of a better way to showcase the value of our new $2.99 Deal than to inject the mouth-watering scent of Kentucky Fried Chicken into the corridors of corporate America.”

To bring the sweet-smelling promotion to life, KFC collaborated with Chemistry.com in Dallas; the Trade Association & Society Consultants of Washington, D.C.; and the Chicago offices of the Salvation Army.

 

More Smelladvertising:

 

image

VIA (the washing powder) ran a poster campaign in Stockholm and Malmö which..er..actually smells!

Push the little spout at the bottom of the poster and you’ll sniff a sample on how the washing powder smells. Or how clean clothes smell after being washed with Via.

HOT!

So, smell some fried chicken, and if it gets too much, there is always the refreshing detergent smell to wash it off! Anyone for coffee beans?

More examples? Look at how newspapers are using smelladvertising to regain lost commercial revenues…here

The IE8 concerns around the Chrome fever…

In the midst of the Chrome Launch, Adage has this interesting viewpoint on Internet advertising and the implications that new browsers bring on to the table…

Latest Microsoft Browser Fuels Fear

IE8 Gives Web Surfers More Power to Block Ads and Cookies

By Beth Snyder Bulik
Published: August 28, 2008

YORK, Pa. (AdAge.com) — Microsoft’s newest bro

wser is still only in beta, but it already has the advertising world in a tizzy. Its “InPrivate” set of features on Internet Explorer 8 out this week has publishers, marketers and industry advocates worried that it could block their ability to distribute, track and even monetize what the Interactive Advertising Bureau values as a $21.2 billion-plus internet-ad industry.
But Microsoft Internet Explorer general manager Dean Hachamovitch advises to remain calm. “The point isn’t to block content or ads. The point is to put users in control of what they’re sharing,” he said, adding he has read and heard many misconceptions about what InPrivate can and cannot do.
Stealth surfing
For instance, the InPrivate Browsing feature — already slang-termed “porn mode” — only allows a user to hide single browsing session activities from “over the shoulder” viewers such as family members. It does not block ads from being served to the user or from advertisers counting views or clicks.
It works, and got its nickname, by letting users surf porn sites (or any other content, for that matter) without caching any content such as a list of URLs visited, cookies or other data. That could mean no cookies on your computer — as well as no cookies for future use by marketers or publishers, although only during selected InPrivate sessions.
However, it is the InPrivate Blocking feature that seems potentially more worrisome for advertisers. InPrivate Blocking acts to inform users about sites that consistently track and collect browsing histories. In fact, when a user opts into an InPrivate session, it will automatically block third-party content if it detects that the third party has “seen” the user more than 10 times. So, for instance, if the third party is advertising.com and it is serving ads across 10 sites a user has visited during an InPrivate session, it will begin to block advertising.com tracking codes and possibly content on the 11th website.
Cause for concern
Mike Zaneis, VP-public policy for the Internet Advertising Bureau, said while he is encouraged that InPrivate is never a default option on Internet Explorer — meaning that users have to manually opt in each time — he still has concerns.
“With IE’s market share, will so many people activate that so that it could affect the revenue side of the industry?” he asked. “Any content from anywhere that appears as third parties, whether advertising or stock tickers or news feeds, all appear as third parties, and in theory their content could be blocked.
“And if you’re blocking all third parties, you’re also going to block all analytic companies,” he said. “You’d be blocking the companies that do the auditing of ad delivery.” He’s particularly concerned about the potential disruption to the entire accounting system of internet advertising.
Mr. Hachamovitch concedes that IE 8 has no way of knowing if the content is an ad, a stock tracker or a newspaper column. It can only tell if it is third-party content. So that does mean that any content, say, ads, analytics and more, can be blocked. However, he repeated that the user must select InPrivate every time. And users can create “allow” and “block” lists, so-called whitelists and blacklists, to always allow content from trusted sources. Consumers can also subscribe to lists of acceptable content created by others.
Microsoft itself has tips for publishers and advertisers on how to get third-party content and ads seen. Publishers, for instance, can serve the ads directly from their site (making them first-party content) or they can make third-party content look like first-party content, he said.
Letting consumers decide
Ultimately, the point of InPrivate is not to block anything, but instead to give consumers control of the online information they chose to share, or not, Mr. Hachamovitch said. “In a world of well-informed consumers who expect choice, we all need to be thoughtful about how we conduct business,” he said. “To me, this really starts the conversation. IE8 Beta 2 starts us thinking about the expectations people should have about what they share and how.”
Of course, Microsoft is hardly anti-advertising, and in fact, depends on ad-servicing revenue from its own sites like MSN. In May 2007 it purchased for $5.9 billion aQuantive’s three businesses — Atlas, DrivePM and Avenue A — as a means to build out a massive ad platform, and it had pursued Yahoo in a bid to gain more display-ad leverage. Microsoft, moreover, is a longstanding member of the IAB.
“From the Microsoft perspective,” said a spokeswoman, “we’re right there with the rest of the crowd in that we think there is a lot of benefit in targeted ads. We just believe consumers have the right to know it’s happening and to opt in.”
JupiterResearch analyst Emily Riley said the industry upheaval may be moot soon enough anyway, as ad targeting has come under serious scrutiny from the Federal Trade Commission. She said she believes the many different industry factions will come up with — by force or free will — guidelines and standards that are acceptable to consumers and regulators.
“In the short term, though, I can understand how it could be scary for advertisers, because ad targeting is so valuable,” she said.

Intel today launched its ambitious “Connected Indians” movement at The Taj Palace, New Delhi.

connected indians

Check out www.connectedindians.com!

The Connected Indians movement aims to be the catalyst for delivering the power of the Internet into the hands of a billion Indians. Intel states that its success will hinge on spirited public and private participation.

Over the next few months, Intel will mobilize people, resources & infrastructure to facilitate Internet adoption across India.

Over time, this collaboration will help build partnerships between people, Industries and stakeholders via a complete and connected ecosystem to accelerate the growth of Internet and its benefits to the society.

The Connected Indian web site is an innovation in itself wherein users can click on an interactive map to locate their co-ordinates, and then post their voice for an Internet-enabled India. Not only that, they can utilize the in-built feature to invite more of their friends and peers from their web contact lists to add in more numbers.

There is also an India Speaks section that highlights different areas where Internet is making a huge difference in the way people, processes, industries & services in India are progressing with the power of the Internet.

Intel is following up this movement on-ground with specially-designed “Net Yatras” wherein it will showcase Internet’s benefits to Indians using interactive tools & techniques.

This is one movement that has been designed with a specific cause in mind and Intel promises that for every 10,000 Connected Indians who register, the movement will donate a PC to selected government schools in rural areas.

Now that’s what we call a spirited initiative!

Know more about the movement here.

Join the movement here.

Join the Connected Indians Orkut Community here.

Intel’s partners in this venture include google, HCL, Zenith, Edurite, MAIT, BSNL, Reliance Communications, Tata Indicom, Acer, Intex, Novatium, Wipro, Asus, CII, e-zone, lenovo, NIIT, Tata Communications, Croma, NASSCOM etc.

It will be interesting to see the kind of products & services Intel will introduce to take this step further & forward. Here’s wishing Intel all the best for the initiative & hoping that more & more brands take such steps towards better propagation and acceptance of technology!

Lively

What is Lively?

Lively is a 3D virtual experience that is the newest addition to Google labs. It is available through a browser plugin for Firefox and Internet Explorer. It is Windows only for now. Lively does not feature one coherent world like Second Life but splits worlds up into different rooms. Lively was originally developed as a 20% project by Niniane Wang.

Google Lively is billed as a “chat experience” using avatars. Google says, “You’re about to embark on a chat experience in which you can communicate and express yourself using avatars in your very own space. Choose an avatar and use it to make friends and chat. Create rooms, decorate them to your liking, and make sure to invite your friends over.”
Choose a Google Lively room

What all does it offer
Lively runs completely in the browser and you use your Google account to log in and create your own avatars.

What all can you do on lively

Within the world, you can interact with other users, very much like you would do in Second Life. You can also watch YouTube clips on virtual TVs and share your own photos.

Users can choose from a number of preset animations for their characters, ranging from shaking hands with others, to applauding, crying, etc. By double clicking on certain items in the virtual world, users can also often activate some preset animations such as sitting down on a chair or jumping off a dive board.

Setting the plugin up and creating an avatar is a very simple process. Creating rooms, too, seems quite easy, as you can quickly import a number of templates to get started. Currently, all virtual items for Lively are for free, but chances are that Google will start charging for premium items in the future.

For now, the content in Lively is being created only by Google, though over time, they are planning to allow users to start creating their own content as well.

Rooms can be easily embedded into any webpage and worlds often launch with a basic skeleton of the room within just a few seconds.

Here’s how it works

Choose a Google Lively room

• From the Room List, click the title of the room you’d like to visit first.
• Use the tabs at the top of the page to sort rooms by most popular, most visitors, or newest.
• Once you’ve added friends or created a room, the My Rooms and Friends’ Rooms tabs will also be handy.

                     
Choose your Google Lively avatar

• Click My Avatar on the right sidebar.
• Click the avatar you like and choose Select Avatar (your avatar changes instantly).
• Once you’ve chosen the one you want, click the X to hide the menu.

 

Change your Google Lively avatar’s clothing

To change your outfit, check out the styles available in the wardrobe picker. Here’s how:

• Click My Wardrobe on the right sidebar to open your wardrobe.
• Browse or search the options in your wardrobe inventory and select items to wear. When you double-click an item, it’ll appear on your avatar instantly. You don’t have to close the window to find out if you like the look.

If you don’t like how something looks on your avatar, go back to your wardrobe, left-click on the item, and choose Remove Item.

If you want more wardrobe options, add new stuff to your inventory by o quickly change your entire outfit, click my avatar and choose I’m Feeling Lucky. You’ll see the new duds on your avatar instantly.

                        
Create your own Google Lively room

• Click new room and choose Create New Room to start the process.
• Look over each tab and choose what you want your room to look like, the permissions you want to grant visitors, and whether you’d like to play music in your room.

Conclusion

Lively lets you have the world available where you want it, rather than forcing you to go to a certain space. Or, as Google puts it: “It’s integrated with the Internet. It’s not an alternate destination. Our intention is to add to your existing life.”

 

Resources
http://www.readwriteweb.com/archives/lively_google_launches_virtual.php

http://www.elearnspace.org/blog/archives/003432.html
www.lively.com

http://googleblog.blogspot.com/2008/07/be-who-you-want-on-web-pages-you-visit.html

http://blog.searchenginewatch.com/blog/080708-181651

 

 

iPhone 2.0 launch – the marketing hype

given Apple’s habit of creating a bang, the latest gossip doing the rounds is the launch of iPhone 2.0. Forget about company sponsored leaks, the way apple news spreads, and conclusions derived, is all pure marketing genius. And it’s all go to do with the product’s hype value – and the obsession apple fans have for the brand.  Read more to understand the madness:

Reasons why Apple iPhone will be launched on 15th June:

1. Apple 24-hr store closed on May 29th on account of a commercial shoot. The only two times the store was shut previously was when the iPhone and OS X Leopard were launched.

2. AT&T sent all retail sales employees a no-vacation blackout memo between June 15 and July 15. Being the only carrier for iPhone 2.0, the assumption is valid that its all thanks to the launch. The same thing happened when iPhone was originally launched.

3. This is the weirdest. Fortune published a report on a major spike in Ocean Containers labeled "electric computers" by Apple. This is direclty being refered to the 3G-enabled iPhone 2.0 that has apparently been shipped from Apple’s two major Asian suppliers!

Compared to all other brands who love to leak stories, in Apple’s case, the non-leak formula seems to be the most effective!

Stay glued to your PC on the 15th! Love it or hate it, you want to know what’s next as far as Apple is concerned!

Open ‘Gates’ for Search Rebates

[download id="undefined"][download id="undefined"]Life is a search, quite metaphorically so, but it now pays!

It would be quite interesting to know how will Bill Gates still earn pots of money by offering cash- back rebates to its search engine customers. [download id="null"] Microsoft in a tardy aggressive move has launched Live Search in competition to Google.
This launch, said Microsoft Chairman Bill Gates, is a way of “simplifying the tasks and rewarding the consumers and advertisers for their engagement in a major way.”

In essence, Microsoft wants to incentivise users of Live Search. As you key in a search, the Live Search tool gives you a list of list of prices with “compare prices” button and cash- back rebates associated with the search. This is applicable on commerce- centric seraches.Marketers determine how much they’re willing to pay to acquire a buyer for a particular product and pay Microsoft that fee only when someone makes a purchase. But instead of pocketing that money, Microsoft offers it back to users in the form of a rebate.
Clever, considering Return of investment as the ultimate marketer’s manna.

Go experience it Live here

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About MD

Masala Digital is not just about Digital Marketing - it's about marketing in the digital age. The defining lines of marketing that segregated ATL, BTL & Digital hardly hold any water in the age of integrated marketing that assimilates effective practices across all available mediums to create truly integrated ideas. Masala Digital is the platform for sharing, collaborating and participating to add wings to these thoughts. You too can contribute..check out the "Contact Us" page for more information.
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