Masala Digital

Marketing Masala in the Digital Age

Mumbai Terror and the role of new media

Mumbai suffered one of its worst terror nightmares these last 3 days when armed terrorists took over strategic spots in Mumbai, leading to a bloodshed yet unparalleled in its gruesomeness.

While the terror attacks received worldwide media coverage, it was no less covered extensively by citizen journalists and common people who used a host of digital mediums to add to the story. Internet, and new media tools, came on the forefront as reliable tools to track the terror drama.

wiki_mumbaiA wikipedia page was constantly updated by vigilant users, providing a single point of reference.

Many twitter feeds contributed to real-time reporting & status update, which were utilzed heavily by the administration, media as well as citizens to get regular updates as well as channelize real-time help.

image

Twitter feed for Mumbai

Twitter-fed list of useful local numbers

Post the attacks, these feeds have become the buzz-ground for discussions, opinions and to plan next steps to solve the problem at its roots.

image A google maps page also became a ready reference guide, especially for people outside India to get a real-life perspective of where and how things were happening.

image Vinu’s photostream was picked up by Fox News & CNN as well as multiple channels to provide real-time updates on all that was happening.

image Over 2000 videos have flooded youtube post the attacks.

image The MumbaiHelp blog has updated lists of all relevant helpline numbers as well.

Gharkamai: Yet another Indian dot-com startup!

All boys & men working from home rejoice…and welcome aboard Gharkamai!

Gharkamai Logo

Started by a couple of Delhi dotcommers, Gharkamai is in beta as we speak, and aims at connecting businesses with business professionals as per need.

So if you are looking at home-based work, have an unexplored expertise, need extra income, then log on & create a profile. Similarly, if you need freelancers and project-centric professionals, it makes sense to look some people up over here.

2 reasons why the resource pool should be good here:

1. Home-based workers strive to deliver better, as a sense of entrepreneurship comes in, leading to better results

2. In these recession-led times, pink slipped folks can find solace here!

The only glitch – registration process is a bit long, and you need to submit a CV…painful. Hope the owners do something about that!

Check it out & do post a comment upon your experience…

Ad dictionary..an adrant by Adland!

 

Originally submitted by Dabitch. Some mods added!

The advertising dictionary is useful for both adn00bs and adknowing and everyone in between.
Note: this ad dictionary was hosted in another place where you could add words before our redesign, created in 2001. I figure I’d simply repost it as a regular blog post now since submissions declined.
AstroTurf Marketing: Astroturf marketing is what you do when you post anything in a very (very!) popular blog and/or community blog simply to spread the word, like how great Pepsi Blue is, or how you like Terry Tate the office linebacker (with links) or whatever else you want to go ‘viral’.
See also Astroturf – From Disinfopedia, the encyclopedia of propaganda. :”Senator Lloyd Bentsen, himself a long-time Washington and Wall Street insider, is credited with coining the term “astroturf lobbying”.” In other words, astroturf began in the political arena and seeped out to the consumer arena…

Account Consecutive: These AE’s use the same dang plan and media mix for each and every one of their clients, no matter if they’re a small skateboard manufacturer or a national supplemental health insurance group for senior citizens. Also known as Coasters.

(an) Add: To add is what you learned in early math class, as in 2+2=5. It’s also how dyslexic copywriters and people who do not work in advertising thinks one spells “ad” as in “advert”. Well, it’s wrong, just to clear that up. Besides, in advertising we think 1+1=3, so you really shouldn’t be talking math with us. 😉

Adland: this is common term for this website, including the subsites/subsections such as Badland, the Commercial Archive, the adforums and so on. We’ve called it that since 1996 and old habits die hard. I should know, I still smoke.

Adgrunt: I coined the expression here as a way to describe the audience that arrives, we are the sick twisted souls that use the remote control in order to find the commercials, rather than avoid them.

Borelancer: A freelance creative who spends his or her entire time talking about who they’ve worked with, what they’ve learned and how you could use it to become better at your job.

Blogaganda: Exactly what you think it is, propaganda in blogs or blogs created specifically in order to spew propaganda. Term coined here 2004

Buzzard: You know this type – uses “utilize” instead of “use,” “proactive” in every other sentence, etc. Matter of fact, this type of person is so into it that they can use “paradigm” as a noun, verb and/or adjective.

Choppywriter: A jerkwad (usually a part-owner of the agency) who spends mebbe half a minute pretending to think deeply about a client, writes down three or four random words* on a piece of paper, and hands it down for somebody else to try and flesh it out into an actual concept – and of course takes full credit for the concept if the underlings actually develop anything from it.
*examples of word chop clusters…. “peanut, breasts, green, hair,” “boxers, hat, bananas, awning,” or “mutton, gremlin, ointment, eraser.”

Copy Wanker (Courtesy I am kidding.Really.) – the writer who sneaks sexual innuendo into anything including ads for laundry detergents, prescription drugs and disposable nappies with the motto “sex sells”.

Copywronger: An account manager who insists on telling people his or her embarrassingly bad copy ideas. See also Management Copywriter.

Clue by Four: unknown origin : something you’d like to smack a certain mediabuyer – who bought Mercedes newspaper ad space in conjunction with Princess Di’s death being reported – over the head with.

Creative Departed (Courtesy mochazina): a CD who is rumored to once have been creative but these days rides firmly on the shoulders of the creative department.

Demi-production head: A senior producer who refuses to be on the set before noon

Donuts: donuts – a prefab tv shell with the same ol’ beginning and end where you plop whatever the current promo is in the middle and call it a day. Completely forgettable lazy crap.

Do a Mahir: The Mahir phenomenon, aptly described in this article [salon], immediatly spawned a million “viral” Internet campaigns trying to ride a similar wave of “pass it on” hype. “Doing a Mahir” is to in essence, build a page equally naivly funny as Mahir’s, or in other closely related traits try to harness the same morbid curiosity of internet viewers. In other words, this is now the officially oldest viral advertising tactic, on par with traditional ad cliché propositions like “for all your [roast beef] needs.”
This is not to be confused with another type of “viral” campaign , which could be anything from the “use hotmail now” link at the bottom of each one of your sent hotmails, to a site that offers elaborate Ecards that you send your friends in order for the site to get traffic, to sneaky places like Ecrush that send out “someone has a crush on you” and make you type in a large amounts of friends real emails before they reveal who it is, if it even is anybody but their own email-harvesting machine…

Dupliclaims: it’s the word Tim cheif sloganmaven (r.i.p.) from adslogans.co.uk invented to describe Badland lookalike ads. The word stuck.

Endline : see strapline.

Fart Director: A staff designer who’s managed to parlay the last 12 years of a burnt-out career shuffling from design firm to design firm doing nothing but bitch about the coffee and the bathrooms and how the clients will NEVER PAY FOR A SHOOT AROUND HERE!

Friday: It’s not casual in adland. Friday is pink slip day. [friday is also silly link day on adlist.]

Hoaz: A hoax-person purposely designed in order to get net-wide and/or pressattention.
The press [legit] attention can be it’s only goal, the more elaborate one use the pressattention to flog a product. See examples such as Netochka Nezvanova [salon article link]. Bot? Person? Artgang? Software engineer? Troll?.
Expression coined to separate an elaborate Hoax-person/entity on the net from an elaborate Troll on the net with which a Hoaz shares many traits.

Hoarse Whisperer: An executive who read the intro to one of those body language books and speed-read through the rest, who now makes an ass of himself in every meeting with overexaggerated winks, eyebrow wiggles, staredowns, hand and arm gestures, and intentional intrusion of personal zones to display how “alpha” he is.

Junior Assistant Account Coordinator Planner Executive: Gopher

Layout – never an idea: The layout itself can do most of the ideas job, where it is placed, how it looks communicates more than its given credit. But a layout is not an idea. Stating “I used blurry fonts first – they nicked my idea!“, is better said as: “I used blurry fonts first – they nicked my design style“.
If blurred out fonts are used in order to communicate the need for new glasses and a visit to the optrician, the fonts are expressing the idea, but blurry fonts on their own aren’t an idea.
Otherwise, a layout carries the idea but it is never the idea on it’s own.

Viral ad (related to Mahir, umbrella-term.): When first coined – Steve Jurvetson and Tim Draper are credited with the term Viral Marketing in 1997 – the phrase “viral” was anything from those little sigfiles at the bottom of a hotmail mail to any other “wildfire” word of mouth.
These days the term Viral is more often used in regards to actual commercials that spread like wildfire across the web, some agencies make “made for web only” commercials specifically. Anything too raunchy, sexy or anything that was “banned from TV” (has the potential of becoming a viral film. Viral sites are the best way of promoting them, a great example was the Fanta Shokata website which allowed punters to create their own films and spread them to friends – thus both allowing users to create a film and email their friends.
Famous film examples: Lee & Rubberburner leaked films on the net via “Losers.org”and for us adgrunts Truth In Advertising tickled our funnbone extra much, both in 2000. Fred & Farid’s Xbox “champagne” 2002, Monster spoof “when I grow up” 2002, Ford Ka cat decapitation in 2004, the BIG ad and suicide vw bomber ad by Lee & Dan, 2005 – just to name a few.

Master Bait: An older suit with a once notable past in a certain industry who is hired and paraded around to increase the chances of successfully wooing a client in that same industry. Unfortunately, the wooing fails, so the agency is stuck with a disinterested, expensive and grizzled grumpbucket until the contract runs out.

Plannager : An account manager who really wanted to be a planner and who is constantly trying to prove that he or she would make a good one.

Posse Galore: When an agency principal goes on a long distance trip to meet with a potential client who happens to be male, there’s usually at least two from this group, typically female, young and attractive, who find out that their experience is required to make the visitation go smoothly as well as ensure success. Oh, and they have to giggle on cue and only speak when spoken to.

ROI???: Return Of Investment. Numbers for the number chrunching guys. DM – that is, Direct Marketing – are the media fellows that have the best track record in proving their ROI – they know exactly who they mailed and how many responded after all.

Rounder: Primary responsibility is taking the edgy elements out of an ad that make the account executive and/or client and/or focus group uncomfortable.

Sarchasm: – The gulf between the author of sarcasm and the recipient who doesn’t get it. Some people reckon we’re overly hash with our opinions here, but relax, it’s only advertising….

Senior Guinea Pig: The poor soul whose first task in the morning is to test the brown office beverage and find out if the caffeinated swill is palatable.

Slogan : see Endline.

SpaSMS: expression coined here back on 2000 regarding the SMS advertising/marketing messages texted to mobile phones to more accurately describe them.

Spamvertise: Expression coined eons ago, frequently used by places such as Spamcop to describe unsolicited bulk email advertising. There is no real marketing or skill or actual “targeting” to a specific group at play when peoplespamvertise just a million pissed off people who soon desert their email addresses in the vain hope that a new one, might stay spam free. In Dabitch’s humble opinion, any marketing on the net not expressively asked for should be banned and the fuckwads responsible flogged in public. Many share it since the receiver actually pays the bill for these “ads” in form of wasted resources, wasted time, and more often that you’d think, phonebill costs or “account is over the limit” bills. As far as I know, this is the only form of advertising where the receiver pays to receive something they didn’t ask for. [So did the now illegal Fax ads, that wasted away millions of rolls of fax paper and tied up office faxes all night long, but the cost of paper is usually smaller.]

SPIM: Spam sent over instant messaging systems IM. Could be a bot that just spews a short “conversation” before telling you about a URL that you must visit – could be a cruder bot that just says “Hi” and then SPIMs you immediately. Worse, it could be a bot trying to trick you into downloading adware or a virus. In any case, it’s annoying.

Strapline: positioning statement.

SudS: Many ads around the world are simply dubbed to fit into a new market without much consideration for how different different markets actually are. Getting an “adaptation brief” usually means that you’ll be translating and dubbing a soap advert or washing powder commercial . Now you know what they mean when they say “I’m working on SudS all week.” It means they’re bored.

Tagline : see slogan.

Tart Director (courtesy caffeinegoddess): AD whose sole goal is to work with the hottest chicks possible and try to nail them too.

Wardrobe Wench: Primary duty of this stereotypically female staffer is, whenever a PLC (potentially lucrative client) is to be in the agency within the next day or two, to make sure (via email, voicemail, post-its, group meetings and one-on-ones) that every creative in the shop knows that they are supposed to wear clothes and underbritches that are clean, relatively inoffensive and in tolerably good condition (by executive standards) on that particular day. In case of failure, she has a stock of button-down shirts and pullovers embroidered with the agency name and/or logo to throw on the worst offenders at the last possible minute.

White space : White space does not communicate. But it sure is purdy.

Usage rights : Legal permission to reproduce copy, photos, logos or other intellectual property. Nobody understands this these days so everyone yells “fair use” at the top of their lungs instead.

Smells like lunch!

Check out this KFC Press Release about a really innovative marketing campaign!

In a marketing first, KFC is highlighting the launch of its $2.99 Deals by placing the mouth-watering aroma of Kentucky Fried Chicken in the halls and offices of corporate America.

Forget television integrations or corporate naming rights, Kentucky Fried Chicken’s first-ever “scent-focused” pilot program teamed KFC with corporate mail rooms nationwide. Along with carrying inter-office mail, overnight packages and bills, mail carts in Washington, D.C., Chicago and Dallas delivered the aroma of freshly prepared Kentucky Fried Chicken during pre-lunch mail drops.

Through the pilot program, KFC worked with an online company, a business-to-business consulting firm and a non-profit, to include a $2.99 Deal – a plated meal including KFC’s world famous chicken, a side item and a biscuit – on the actual mail carts that pass the offices of hungry workers.

“There is truly no better brand ambassador worldwide than the signature aroma of freshly prepared Kentucky Fried Chicken,” said James O’Reilly, chief marketing officer for KFC. “And we couldn’t think of a better way to showcase the value of our new $2.99 Deal than to inject the mouth-watering scent of Kentucky Fried Chicken into the corridors of corporate America.”

To bring the sweet-smelling promotion to life, KFC collaborated with Chemistry.com in Dallas; the Trade Association & Society Consultants of Washington, D.C.; and the Chicago offices of the Salvation Army.

 

More Smelladvertising:

 

image

VIA (the washing powder) ran a poster campaign in Stockholm and Malmö which..er..actually smells!

Push the little spout at the bottom of the poster and you’ll sniff a sample on how the washing powder smells. Or how clean clothes smell after being washed with Via.

HOT!

So, smell some fried chicken, and if it gets too much, there is always the refreshing detergent smell to wash it off! Anyone for coffee beans?

More examples? Look at how newspapers are using smelladvertising to regain lost commercial revenues…here

Intel today launched its ambitious “Connected Indians” movement at The Taj Palace, New Delhi.

connected indians

Check out www.connectedindians.com!

The Connected Indians movement aims to be the catalyst for delivering the power of the Internet into the hands of a billion Indians. Intel states that its success will hinge on spirited public and private participation.

Over the next few months, Intel will mobilize people, resources & infrastructure to facilitate Internet adoption across India.

Over time, this collaboration will help build partnerships between people, Industries and stakeholders via a complete and connected ecosystem to accelerate the growth of Internet and its benefits to the society.

The Connected Indian web site is an innovation in itself wherein users can click on an interactive map to locate their co-ordinates, and then post their voice for an Internet-enabled India. Not only that, they can utilize the in-built feature to invite more of their friends and peers from their web contact lists to add in more numbers.

There is also an India Speaks section that highlights different areas where Internet is making a huge difference in the way people, processes, industries & services in India are progressing with the power of the Internet.

Intel is following up this movement on-ground with specially-designed “Net Yatras” wherein it will showcase Internet’s benefits to Indians using interactive tools & techniques.

This is one movement that has been designed with a specific cause in mind and Intel promises that for every 10,000 Connected Indians who register, the movement will donate a PC to selected government schools in rural areas.

Now that’s what we call a spirited initiative!

Know more about the movement here.

Join the movement here.

Join the Connected Indians Orkut Community here.

Intel’s partners in this venture include google, HCL, Zenith, Edurite, MAIT, BSNL, Reliance Communications, Tata Indicom, Acer, Intex, Novatium, Wipro, Asus, CII, e-zone, lenovo, NIIT, Tata Communications, Croma, NASSCOM etc.

It will be interesting to see the kind of products & services Intel will introduce to take this step further & forward. Here’s wishing Intel all the best for the initiative & hoping that more & more brands take such steps towards better propagation and acceptance of technology!

Knol by Google

Knol, A Forum, A Blog or Wikipedia… Well, the mighty Google has come up with another marvel. I can see that Google creates stuff that can help people, and earn while the products are free to use.

knol-logo

This time, Google created something, that they call “a unit of knowledge”. In words of Google, a knol is an authoritative article about a specific topic. In first look, it might appear as a simple Blog. Here you create articles as you do in Blogs, but they are consolidated as in Wiki. There can be contributors, collaborators and community members. You can edit, or just suggest an update. Moreover, you can have revisions. You can review Knols, post comments and reply to comments. So this makes it more like forums.

What’s in the box?

Here you will find topics like Heart Attack, AIDS, Prostate Cancer, Name Verification, Installing UBUNTU and millions more. But that’s not all, you can add your own Knol and enhance the knowledge base.

How Authentic is the content?

Knols are pieces of knowledge, written by authentic people from respective fields. Moreover, Google verifies members, so anything they post is genuine. Besides, people can flag your content or update it as in Wikipedia.

What else?

If you think that this is a nice initiative, then wait for more surprise. Google has linked AdSense to it. Google allows you to link any existing AdSense account or create a new one on the spot. Then you are given option to display ads on your article. You can chose it for all Knols you publish or on selective Knols.

But the part, that interests me most is License. Google Knols offer three license types.

    And did I mentioned Collaboration Model. They are giving three collaboration Models…

  • Open Collaboration model, where any signed in user may edit the Knol
  • Moderated Collaboration model, where any signed user may suggest edits to the knol, but these needs approval from an author before being published (Now here they take over Wikipedia)
  • Closed Collaboration model, where no outsider is allowed to play with your knowledge.

Still More…

You can import doc, xls, pdf, txt and other documents. You can have your profile page and there is still more to be explored…

Check out…

http://knol.google.com/

So I was going through Seth Godins’ blog (author of business books and a popular speaker.) and I came across this post (what do you know) of his where he writes about a bunch of things every good marketer should know. Thought it would be a good idea to share it on here.

  1. Anticipated, personal and relevant advertising always does better than unsolicited junk.
  2. Making promises and keeping them is a great way to build a brand.
  3. Your best customers are worth far more than your average customers.
  4. Share of wallet is easier, more profitable and ultimately more effective a measure than share of market.
  5. Marketing begins before the product is created.
  6. Advertising is just a symptom, a tactic. Marketing is about far more than that.
  7. Low price is a great way to sell a commodity. That’s not marketing, though, that’s efficiency.
  8. Conversations among the members of your marketplace happen whether you like it or not. Good marketing encourages the right sort of conversations.
  9. Products that are remarkable get talked about.
  10. Marketing is the way your people answer the phone, the typesetting on your bills and your returns policy.
  11. You can’t fool all the people, not even most of the time. And people, once unfooled, talk about the experience.
  12. If you are marketing from a fairly static annual budget, you’re viewing marketing as an expense. Good marketers realize that it is an investment.
  13. People don’t buy what they need. They buy what they want.
  14. You’re not in charge. And your prospects don’t care about you.
  15. What people want is the extra, the emotional bonus they get when they buy something they love.
  16. Business to business marketing is just marketing to consumers who happen to have a corporation to pay for what they buy.
  17. Traditional ways of interrupting consumers (TV ads, trade show booths, junk mail) are losing their cost-effectiveness. At the same time, new ways of spreading ideas (blogs, permission-based RSS information, consumer fan clubs) are quickly proving how well they work.
  18. People all over the world and of every income level, respond to marketing that promises and delivers basic human wants.
  19. Good marketers tell a story.
  20. People are selfish, lazy, uninformed and impatient. Start with that and you’ll be pleasantly surprised by what you find.
  21. Marketing that works is marketing that people choose to notice.
  22. Effective stories match the worldview of the people you are telling the story to.
  23. Choose your customers. Fire the ones that hurt your ability to deliver the right story to the others.
  24. A product for everyone rarely reaches much of anyone.
  25. Living and breathing an authentic story is the best way to survive in an conversation-rich world.
  26. Marketers are responsible for the side effects their products cause.
  27. Reminding the consumer of a story they know and trust is a powerful shortcut.
  28. Good marketer’s measure.
  29. Marketing is not an emergency. It’s a planned, thoughtful exercise that started a long time ago and doesn’t end until you’re done.
  30. One disappointed customer is worth ten delighted ones.
  31. In the Google world, the best in the world wins more often, and wins more.
  32. Most marketers create good enough and then quit. Greatest beats good enough every time.
  33. There are more rich people than ever before, and they demand to be treated differently.
  34. Organizations that manage to deal directly with their end users have an asset for the future.
  35. You can game the social media in the short run, but not for long.
  36. You market when you hire and when you fire. You market when you call tech support and you market every time you send a memo.
  37. Blogging makes you a better marketer because it teaches you humility in your writing.

Having read all of this what struck me is that it’s all so simple! and yet alot of these facts get overlooked only too easily. There is always room to learn more and more each day, but learning matters only when you put what you have learned to use.This is but a chip of the iceberg, feel free to add on.

About MD

Masala Digital is not just about Digital Marketing - it's about marketing in the digital age. The defining lines of marketing that segregated ATL, BTL & Digital hardly hold any water in the age of integrated marketing that assimilates effective practices across all available mediums to create truly integrated ideas. Masala Digital is the platform for sharing, collaborating and participating to add wings to these thoughts. You too can contribute..check out the "Contact Us" page for more information.